TERMS OF SERVICE
TERMS AND CONDITIONS
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU (You may also be referred to herein as “Customer”).
These terms and conditions apply to the purchase and sale of products and services through marrincostellojewelry.com (referred to as the "Website"). By placing an order for such products and services, you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products or services from this Website. These terms and conditions are subject to change by Marrin Costello LLC, a Florida limited liability company (referred to as "us" or "we") without prior written notice at any time, in its sole and absolute discretion. The latest version of the terms and conditions will be posted on this Website, and you should review these terms and conditions prior to purchasing any product and services that are available through this Website. You should also carefully review our Privacy Policy before placing an order for goods or services through this Website.
ORDER ACCEPTANCE AND CANCELLATION
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled, you will receive a refund credit to your account as soon as practicably possible.
We make every effort to maintain the availability of our Website. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.
PAYMENT TERMS
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us prior to our acceptance of an order.
You represent and warrant that (a) credit card information you supply to us is true, correct, and complete, (b) charges incurred by you will be honored by your credit card company, and (c) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
All payments must be in United States dollars. Current billing address and phone information must be included with every order. Charges for shipping and handling will be made in accordance with our then current shipping policies, as described below.
CHANGE IN PRODUCTS AND PRICING
We are constantly updating and revising our offerings of products and services, and we may discontinue products and services at any time without notice. To the extent that we provide information on availability of products or services, you should not rely on such information, and we will not be liable for any lack of availability of products or services that you may order through our Website.
All pricing for the products and services available on our Website is subject to change. For all our prices and products, we reserve the right to make adjustments due to changing market conditions, product discontinuation, price changes, errors in advertisements and other extenuating circumstances.
SHIPPING
All web orders are, by default, shipped via USPS Ground. Our domestic shipping rate is $5.00 per order or free for orders over $100. Domestic shipping can be expedited to USPS Priority at checkout for $15 or USPS Priority Express for $30. Our international shipping rate is $40 per order. All web orders are made-to-order and may take up to five days to ship, depending upon available components.
If orders include more than one item, you may receive shipments with partial deliveries.
All orders placed on weekends will begin processing during business hours the following Tuesday PST.
Expected shipping time after processing is up to 2 weeks for domestic ground, up to 10 days for domestic priority and up to one month for international. Please expect a delay in deliveries during holiday seasons.
Should you need packages by a certain date, we recommend selecting Priority and/or Express shipping upon checkout. However, by using these expedited shipping methods, we do not guarantee delivery of the packages by the desired date.
To check on the status of a shipment, please visit USPS.com; we recommend signing up for delivery alerts.
These shipping terms are accepted by you by placing an order with us.
ADVERTISING DISCLAIMER AND TRADEMARKS
In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charge.
All trademarks and registered trademarks relating to products and services available through our Website are the sole property of their respective owners.
DISCLAIMER AND LIMITATION OF LIABILITY
Our responsibility for defects relating to the products and services available on our Website is limited to the procedures described in our return policy set forth below. ALL PRODUCTS AND SERVICES AVAILABLE ON THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANT OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT THE PRODUCTS AND SERVICES AVAILABLE ON THIS WEBSITE WILL MEET YOUR REQUIREMENTS; THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE; OR THE QUALITY OF ANY PRODUCTS OR SERVICES WILL MEET YOUR EXPECTATIONS. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO YOUR PURCHASE OF PRODUCTS AND SERVICES.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS AND SERVICES THAT ARE NOT AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. IN NO EVENT SHALL MARRIN COSTELLO LLC OR ITS PARENT, SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, SHAREHOLDERS, EMPLOYEES, OR OFFICERS (COLLECTIVELY, OUR "AFFILIATES") HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, FOR LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OR IN CONNECTION WITH THE SALE, DELIVERY, USE, REPAIR OR PERFORMANCE OF THE PRODUCTS AVAILABLE THROUGH THIS WEBSITE. NO EMPLOYEE OR REPRESENTATIVE OF MARRIN COSTELLO LLC IS AUTHORIZED TO MODIFY THIS LIMITATION.
OUR SOLE AND ENTIRE MAXIMUM LIABILITY (AND THE LIABILITY OF ANY OF THE PROVIDERS OF PRODUCTS AND SERVICES AVAILABLE ON OUR WEBSITE), FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR WEBSITE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO YOUR PURCHASE OF PRODUCTS AND SERVICES.
RETURN POLICY
We will accept exchanges and returns on items purchased from marrincostellojewelry.com postmarked within 14 days of shipment delivery.
Item(s) must be returned in new condition and resealable packaging with original receipt of purchase to the following address:
MARRIN COSTELLO LLC501 S Dakota Ave, Unit 2Tampa, Fl 33606
Customer is responsible for shipping charges sent back to Marrin Costello LLC.
Marrin Costello Jewelry is not responsible for any lost or missing packages. Any lost or stolen packages will only be replaced by Marrin Costello Jewelry if insurance is purchased by the customer. Insurance is NOT included with Free Domestic Shipping. We highly recommend selecting Priority or Overnight shipping upon checkout, as insurance is included for lost or stolen packages.
Exchanges will be subject to shipping charges. Once your return is processed, you will receive a Marrin Costello Jewelry credit via email. Please note that we cannot refund shipping charges on exchanged items. Items received as gifts may be exchanged for another item of equal or greater value.
SALE, BOGO, AND DISCOUNTED ITEMS ARE FINAL SALE, AND MAY NOT BE EXCHANGED OR RETURNED.
Should you need assistance, we are always here to help via email — hello@marrincostello.com.
REPAIR POLICY
We will repair any jewelry design purchased through Marrin Costello Jewelry within 6 months of purchase date. Items purchased through other retailers must be returned for repair to the store where the item was purchased.
Repairs are subject to repair fee. Fee is contingent upon material availability and the nature of repair.
Due to the nature of our products, we may not be able to order certain components needed to repair older styles.
Please send all exchanges + returns + repairs to:
SALE
ALL SALE, BOGO, AND DISCOUNTED ITEMS ARE FINAL SALE, AND MAY NOT BE EXCHANGED OR RETURNED FOR ANY REASON WHATSOEVER.
Due to the nature of our manufacturing process, many pieces offered in sample sale will arrive sans Marrin Costello branding on the pieces themselves, and may be variations of the items listed online. Regardless of the presence of Marrin Costello branding — please note all pieces are certified and verified as exclusive MARRIN COSTELLO designs.
SAMPLE SALE, BOGO, DISCOUNTED, AND JEWEL BOX ITEMS ARE FINAL SALE.
Should you need assistance, we are always here to help via email — hello@marrincostello.com
PRIVACY AND CUSTOMER INFORMATION
We are committed to protecting your privacy. To make your shopping experience more convenient, we gather information about you. We maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information. See our Privacy Policy.
FORCE MAJEURE
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and service available through our Website arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with our Website is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.
GOVERNING LAW
This Website is controlled by us from our offices within the State of Florida, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Florida, by accessing this Website both of us agree that the statutes and laws of the State of Florida, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of products and services available through this Website. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of Hillsborough County and the United States District Court for the Middle District of Florida with respect to such matters.
Thank you for shopping with Marrin Costello Jewelry!
